Our Story
Honest advice and outstanding customer service is at the heart of everything we do
Babb Mortgages was born out of a desire to do something better than what is already on offer in the market place. Whether that's treating clients better, giving a better and safer client journey or treating staff better, giving them better working conditions and making them feel more empowered. My vision is to create a family feel where everyone cares about the small details and feels part of the process which is ultimately to ensure that all of our clients receive the best possible advice and have the best possible journey to having their mortgage approved and any future needs looked after.
Meet The Team
Ian's role is to make sure that you get the right mortgage option that fits your needs. With over 20 years experience in the financial services industry he has a wealth of knowledge to be able to help you.
He is known to be a calming influence at what can be a stressful time.
As Office Manager, Verity takes pride in creating a well-organised, supportive environment where both clients and colleagues feel looked after. Known for having a calm and approachable manner, she is always on hand to help, whether it’s coordinating processes, supporting the team, or making sure clients experience clear and efficient service. Verity's goal is to create a welcoming and reliable foundation that allows everyone else to focus on what they do best.
Catherine Arnold
Mortgage & Protection Adviser
Catherine believes that great communication is the key to great results. As a dedicated mortgage broker, she takes pride in explaining every step clearly, answering questions promptly, and ensuring clients feel confident and supported throughout the process. Catherine’s approachable style, combined with deep market knowledge, makes securing the right mortgage a smooth and positive experience.
Sophie Jarvis
Mortgage Administrator
As a key part of the mortgage team, Sophie makes sure everything behind the scenes runs perfectly. Known for being approachable, proactive, and highly organised, she keeps clients informed and brokers supported throughout the mortgage journey. Sophie’s friendly communication style and commitment to getting things right make every client experience seamless and stress-free.
Chelsea Brady
Mortgage Progressor
Chelsea's role is to work closely with clients, solicitors, lenders, and agents to keep transactions moving smoothly and ensure everyone stays informed. Her goal is simple: reduce stress, solve problems before they arise, and deliver a clear, positive experience from start to finish. Chelsea is a very conscientious individual with a natural ability to support clients through every stage of the process.
Robbie Dougal
Mortgage & Protection Adviser
We understand that arranging a mortgage can feel overwhelming, which is why Robbie approaches every client with a calm, patient, and supportive mindset. Known for being diligent and thorough, Robbie takes the time to guide you through each step, ensuring nothing is overlooked and everything is clearly explained. His steady, reassuring approach helps take the stress out of the process—so you can feel confident and in control from start to finish.
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For Robbie, it’s not just about finding the right mortgage—it’s about being someone you can rely on for honest advice, careful attention to detail, and ongoing support whenever you need it.